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Where can I change or cancel my order?
The purpose of a company cancellation policy is to limit when, how, and why a client can cancel an appointment or service without penalty.
To clearly communicate this information, every cancellation policy template should include these key elements:1. A timeframe to cancel a service with or without penaltyHow long do you want to give the client to cancel without penalty and when does the penalty kick in? 24 to 48-hour notice periods are the most common.
2. A late cancellation Penalty Are you going to charge a standard rebooking fee, a percentage of the cost of the service, or something else? Include in your cancellation policy exactly what your client will have to pay when they cancel their appointment last minute, whether it’s a specific fee or a percentage of the job.
3. Contact information for Cancellation Show should a client contact you to cancel an appointment? Let them know which contact method you accept and how to get in touch by including the email address or phone number you want them to use.
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Do I have to pay customs fees or duty on my package?
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What are the returns and exchange requirements?
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Will I be charged for an exchange?
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